maintenance options

Silver Shield Warranty Servicing (2 years warranty)
Silver Shield Pay As You Go (1 year warranty)
Gold Shield Maintenance - Full Service Cover
Platinum Shield Maintenance - Complete Service Cover 24 Hours/365 Days

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Warranty Details

The monthly charge covers scheduled servicing carried out between 08:00 to 18:00 hours Monday to Friday, Parts/Labour and all breakdown work carried out between 08:00 to 18:00 hours Monday to Friday within the first two years of the fridge being commissioned. Breakdowns outside of the two-year warranty period will be chargeable. All work must be carried out by GAH, any work not carried out is not permitted unless otherwise agreed.

Exclusions
Accident damages, misuse, power failures including damage to the trailing mains power lead.

Full service cover must be in place before the end of the first 90 days from the date the unit entered into service. This date may vary from the commissioning date by a maximum of one calendar month. Equipment which has standby operation, will be serviced three times in the first year and four times per year thereafter. Road only units will be serviced three times a year. The customer should make the unit available in normal working hours (08:00 to 18:00 hours Monday to Friday.) The customer will be contacted by GAH to agree a suitable date and time for the service to be carried out. Full Service History will be kept by GAH to demonstrate due diligence.

If the customer requires the unit to be serviced or repaired out of normal working hours (08:00 to 18:00 hours Monday to Friday), the customer will be invoiced an additional charge.

Failure to comply with the above terms will result in the warranty being terminated.

If the customer should cease payments the warranty term will end on the next due service date.

PLEASE NOTE:

EITHER PARTY CAN TERMINATE THE CONTRACT BY SUBMITTING THREE MONTHS WRITTEN NOTICE

Service Agreement Form
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Warranty Details

GAH warrant their refrigeration systems free from defects in material or workmanship under conditional warranty of one year which includes parts, travelling
and labour, provided the refrigeration system has been serviced by GAH or an approved service provider. A minimum of three services per year is required from the date of commissioning in accordance with the following plan.

Service Due within Carried out by
1st 90 days of commissioning date GAH or an appointed agent
2nd 180 days of commissioning date GAH or an appointed agent
3rd 270 days of commissioning date GAH or an appointed agent

Failure to demonstrate that the refrigeration system has been serviced, in accordance with the GAH Refrigeration Limited Service Schedule, will result in the warranty being terminated. Copies of service sheets will be required if deemed necessary. Warranty work will be carried out in normal hours 08:00 to 18:00 Monday to Friday excluding bank holidays. Work carried out outside of these hours will be subject to the prevailing charges.

Contract Terms
Units which have standby operation, will be serviced a minimum of three times in the first year and a recommended four times a year thereafter. 'Road only' units will be serviced a minimum of three times per year. The customer will be contacted by GAH to agree a suitable date and time for the service to be carried out.

Full service history will be kept by GAH to demonstrate due diligence.

PLEASE NOTE:

EITHER PARTY CAN TERMINATE THE CONTRACT BY SUBMITTING THREE MONTHS WRITTEN NOTICE

Service Agreement Form
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Warranty Details

The monthly charge covers Scheduled Services, Parts, Labour and all breakdown work carried out between 08:00 to 18:00 hours Monday to Friday.

Exclusions
Accident damages, misuse, power failures including damage to the trailing mains power lead.

Full service cover must be in place before the end of the first 90 days from the date the unit entered into service. This date may vary from the commissioning date by a maximum of one calendar month. Equipment which has standby operation, will be serviced three times in the first year and four times per year thereafter. Road only units will be serviced three times a year. The customer should make the unit available in normal working hours (08:00 to 18:00 hours Monday to Friday.) The customer will be contacted by GAH to agree a suitable date and time for the service to be carried out. Full Service History will be kept by GAH to demonstrate due diligence.

If the customer requires the unit to be serviced or if the customer requires an engineer to attend out of normal working hours (08:00 to 18:00 hours Monday to Friday), the customer will be invoiced an additional charge, (for up to date prices please contact the service department on 01394 386606). The customer will be asked to provide an order number or reference number before the work is commenced.

GAH will endeavour to attend all breakdowns within four hours of the vehicle being available.

Failure to comply with the above terms will result in the warranty being terminated.

If the customer should cease payments the warranty term will end on the next due service date.

PLEASE NOTE:

EITHER PARTY CAN TERMINATE THE CONTRACT BY SUBMITTING THREE MONTHS WRITTEN NOTICE

Service Agreement Form
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Warranty Details

The monthly charge covers Scheduled Services carried out between 08:00 to 18:00 hours Monday to Friday, excluding bank holidays, all Parts, Labour and 24 hour Breakdown cover.

Exclusions
Accident damages, misuse, power failures including damage to the trailing mains power lead.

Full service cover must be in place before the end of the first 90 days from the date the unit entered into service. This date may vary from the commissioning date by a maximum of one calendar month. Equipment which has standby operation, will be serviced three times in the first year and four times per year thereafter. Road only units will be serviced three times a year. The customer should make the unit available in normal working hours (08:00 to 18:00 hours Monday to Friday.) The customer will be contacted by GAH to agree a suitable date and time for the service to be carried out. Full Service History will be kept by GAH to demonstrate due diligence. If the customer requires the vehicle to be serviced outside the normal working hours (08:00 to 18:00 hours Monday to Friday) the customer will be invoiced an additional charge, (for up to date prices please contact the service department on 01394 421 140).

GAH will endeavour to attend all breakdowns within four hours of the vehicle being available.

Failure to comply with the above terms will result in the warranty being terminated.

If the customer should cease payments the warranty term will end on the next due service date.

PLEASE NOTE:

EITHER PARTY CAN TERMINATE THE CONTRACT BY SUBMITTING THREE MONTHS WRITTEN NOTICE

GAH reserves the right to alter or amend terms and conditions without prior notice.

Service Agreement Form
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GAH LIMITED
Building 846, Bentwaters Parks, Rendlesham, Woodbridge, Suffolk IP12 2TW
Telephone 01394 421140
Facsimilie 01394 421151

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